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Submit a Ticket

You may use this form for general technical support, returns, or repairs. Before sending any product back to Artfox, be sure to aquire a Return Authorization Number from your saler or email sales@artfox.net or by requesting one in the following form.

Your email Address:
Your Company Name:
Your Name:
Your Tel:
Product Name:
When did you buy the lights?: (YYYY-MM-DD)
Your Saler:

Please check and answer the questions clearly:

1. Does the light have power? Yes No
2. Is the lamp On or Off when startup? Yes No
3. Does the LCD display work normally? Yes No
4. Does it work after restart/reset? Yes No
5. Does the Pan work normally? Yes No
6. Does the Tilt work normally? Yes No
7. Does the light work at auto-run mode normally? Yes No
8. Does the light work at DMX mode normally? Yes No

Descritpion:(Please write detail description here Clearly)